Let the adventure begin!

You can now claim online with these easy steps. Our online claims portal is open 24/7, with an immediate decision available for certain claims.

Start claim: this will take you to the external site of our underwriter. If you would like to check policy terms, conditions, limitations, and exclusions, see MyVhi.

Over the phone: if you would prefer to speak to an adviser, you can register your claim over the phone by calling us on 046 9077358 and one of our claims team can help with any questions and send you a claims form.

Yes. Your MultiTrip cover is especially designed to complement the overseas cover provided by your domestic private medical insurance plan, which must have a minimum of €65,000 for overseas medical emergencies.

Your domestic private medical insurance must be in place at the time of any event for which you subsequently claim under your MultiTrip policy. 

Yes, unlike most other travel insurance plans on the market, MultiTrip from Vhi Healthcare includes cover for pre-existing conditions up to the full limit of your medical cover provided your health insurance plan has overseas cover, and your pre-existing medical condition is covered under the terms and conditions of that domestic private medical insurance plan. Please see eligibility section for circumstances not covered. 

Eligibility

We cannot offer cover under the following circumstances, even if you suffer an illness, injury or a new or change to a medical condition that is unrelated:

• If you have been diagnosed with a terminal illness.

• If you are not fit to travel or fit to undertake your trip.

• If you are travelling intending to receive medical treatment.

• If you are travelling against the advice of a medical practitioner.

Please note: if you are 80 years or over, cover is limited only to the overseas cover limits on your domestic private medical insurance plan. Pre-existing conditions will not be covered.

Further information is available here.

You have no cover on your MultiTrip policy until the start date of the policy. Your cover, including cancellation cover will only begin from the start date you choose.

The ideal time to purchase your policy is prior to booking your trip. This will ensure that cancellation cover will be available to you, should something happen to prevent you from travelling. Please refer to terms and conditions here.