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        Worldwide health insurance for 6 months or more abroad.
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        Choose from a selection of dental plans.
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      • Urgent care
        Rapid access to care for minor injury or illness at Vhi 360 Health Centres.
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        Call Vhi NurseLine 24/7 for support and advice.
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        24-hour emergency medical assistance service.
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      • How to claim
        Details on easy ways to claim
      • Am I covered?
        Find a number of ways to check what you are covered for.
      • FAQs
        Frequently asked questions on claims.

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Help and support 

Find answers to our most frequently asked questions, along with ways to contact us should you need to.

Common questions

Claims

  • What are my waiting periods?
  • I have private medical insurance, do I have cover abroad?
  • Can I submit a claim for any practitioner?
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Policy renewals

  • Does my policy automatically renew after 12 months? 
  • Where can I find details of all my policies?
  • I missed my renewal date - can I still make changes?
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Policy changes

  • Can I change the policy holder?
  • Can I increase my dental or travel cover?
  • When can I change my cover?
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Travel

  • How should I submit a claim for MultiTrip?
  • Where can I find details of my cover?
  • How should I submit a claim for my International policy?
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App & MyVhi

  • Can I Snap & Send a claim for other members on the policy?
  • Can I change my email address?
  • How can I access my membership card?
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Payments

  • Can you provide a breakdown of my cover?
  • I missed a DD payment. Can I pay by card?
  • I am leaving my group scheme. Can I keep the same policy?
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Complaints

  • How can I make a complaint?
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User Research

  • What is Vhi user research?
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Additional assistance

Supporting our vulnerable customer

Switching your Health Insurance

Switching to Vhi - we're here to help

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Vhi Healthcare DAC trading as Vhi Healthcare is regulated by the Central Bank of Ireland. Vhi Healthcare is tied to Vhi Insurance DAC for health insurance in Ireland which is underwritten by Vhi Insurance DAC.
Vhi Healthcare, IDA Business Park, Purcellsinch, Dublin Road, Kilkenny, Ireland. All rights reserved. All contents © {year} Vhi Group