Urgent care
Care for minor illness and injury like fractures, sprains or minor infections, exclusively for our members.
About Vhi's urgent care clinics
Vhi members can drop into any of our urgent care clinics when needed - no appointment is necessary. We treat adults and children from age 1 upwards. Whether it's a sprain, an insect bite, ear infection or fever, our clinical team of doctors and nurses are here to help.
We treat
Chest infections and respiratory symptoms.
Cuts and lacerations.
Ear and throat infections.
Eye and ear conditions.
Fractures and dislocations (except hip/pelvic/thigh).
Insect and animal bites.
Joint, muscular and back pain.
Mild abdominal discomfort and infections.
Minor burns and scalds.
Minor gynaecological symptoms.
Removal of foreign objects (skin, ears, eyes).
Skin infections and inflammation.
Sports injuries.
Sprains and soft tissue injuries.
Urinary symptoms.
Urgent Dental Care is an out-of-hours, appointment only service at Vhi 360 Health Centre, Carrickmines. Further details are available in the 'Frequently Asked Questions' section further down the page.
We don't treat
Cardiac or chest pain.
Hip/pelvic/thigh fracture.
Loss of consciousness.
Pregnancy related conditions.
Serious breathing difficulties.
Serious head, neck or back injuries.
Severe abdominal pain.
Severe burns.
If you experience any of the above concerns (excluding pregnancy), please call 999/112 for emergency assistance.
How it works
Walk-in service
Drop in when you need us - just have you policy number to hand.
Assessment
You will have an initial assessment with a nurse, and then be seen by a clinician.
Scans and diagnostics
X-rays take place on site, or you will receive referral for other scans or diagnostics, if they are required.
Treatment
Treatment is based on your individual needs. You will receive a follow-up appointment, if it is necessary.
Available at Vhi 360 Health Centres
Carrickmines
8am-9pm (Mon-Sun)
The Hampstead Building, Carrickmines Park, Dublin 18.
D18 R6HX.
Galway
10am - 7pm (Mon-Sun)
Unit 10 An Tornóg, Headford Road, Ballinfoyle, Galway.
H91 E2R8.
Swords
8am-9pm (Mon-Sun)
Columba House, Airside Retail Park, Swords, Co. Dublin.
K67 R2Y9.
Limerick
8am-9pm (Mon-Sun)
Raheen Business Park, City Gate House, Raheen, Limerick.
V94 H9YE
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Where else can I get urgent care?
You can find this in the out-patient section of our Directory of Medical Facilities.
Costs and cover
Cover: a number of plans provide 100% cover for urgent care. If you are fully covered, initial investigations and treatments are included. As not all plans provide cover for this, you are advised to check your plan details.
Excess: typically €50/€75 on plans with cover for this service. It is plan dependent.
Follow-up care: many plans include cover for a number of visits after the initial consultation, if you require it. No excess is usually applicable, though it is plan dependent.
Return visits: if you return for another visit regarding the same issue/condition, 72 hours after your original appointment, an additional excess will apply. The amount €50/€75 depends on your plan.
Cover is subject to your plan. Details of your cover and benefits are available in your MyVhi account - Table of Benefits document.
Guided clinical support
If you would like information on urgent care or other services suitable for your needs, our clinical advisors will walk you through the options.
Frequently asked questions
No. You will need to go to your nearest maternity hospital for maternity care. If you are pregnant and need treatment for an unrelated condition, for example a suspected broken wrist, we can treat this.
Service
For urgent dental care such as severe dental and facial pain, dental and soft tissue infections, fractured teeth/tooth, cracked or displaced tooth/teeth, sport related injuries, abscess, root fracture among others.
What to expect
Our out-of-hours dental team will conduct an assessment, clinical examination and radiographic examination, if indicated. A treatment plan and follow-up will be arranged, if required. Referral to our maxillofacial consultant will take place for those who may require dental surgery.
Appointments
To make an appointment, call 01 448 2450. We offer a limited walk-in option for this service also.
No, we do not provide blood tests at our urgent care clinics.
If your condition requires an urgent specialist opinion or additional investigations such as bloods or a CT scan, you will be given a referral to attend your nearest emergency department.
If attending the clinic, be advised of the following:
If you think that you or your child may have measles, mumps, chickenpox or flu, please tell us at reception on arrival.
Please wear a mask (available at reception), practice safe cough etiquette and wash your hands.
If you have any other viral symptoms (including sore throat, runny nose, headache or fever) or unexplained new rash associated with swollen glands or a temperature, please do not walk in to a clinic - call us to make an appointment.
Related services
You may find a number of our other services helpful also. These include: