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Managing microcultures for your company’s benefit

Every company has its own culture; the values for which it stands, the ethos under which it operates and the expectations it sets for its staff.

This official culture, however, is rarely the only one an employee ever experiences. Delve beneath the surface and you’ll find a world of microcultures: little silos of work practices, norms and behaviours that differ from the official line.

Common identities, roles, personalities, locations: any group of employees can form and foster a microculture, and while they initially develop within their own sphere, they can also bridge departments and connect individuals across an organisation.

You’ll never see any mentions of microcultures in HR handbooks or other official company documents, but they all play a role of some sort in framing how a workforce operates, reacts or interacts – sometimes for better, and sometimes for worse.

Our research tells us that a company’s microculture can have significant influence on an employee’s wellbeing. In this article, we’ll take a deep dive on the role that microcultures play in the workplace and how to manage them.

 

31%

 

31% of corporate employees reported that working part-time or remotely for any length of time will negatively impact how they’re perceived in their company.

Despite all of the corporate employees surveyed having remote working as a company policy option, nearly a third of them are conscious of a judgmental, “empty chair” mindset in their organisation. This highlights how microcultures can foster mixed messages within a workforce.

More mixed messaging, more employee headaches

The challenge of workplace microcultures lies in their invisibility. While formal company policies may promote proactive health, microcultures can establish their own set of unspoken rules and erase boundaries, disrupting workplace wellness practices.

Circle with a person's head and a globe to show environmental impact on wellbeing

 

“People’s health behaviours are strongly shaped by their environment. Workplace tangible actions should be considered to create environments that support healthy behaviour."

 

— Charlie Foster, Vhi Health & Wellness Group Chief Innovation Officer

An organisation’s key employee documents and all-staff communications may refer to health benefits such as on-site gyms, yoga classes, wellness talks, health screenings and healthy snack options.

However, our research shows that employees are less likely to avail of these wellness initiatives if they find themselves in an unhealthy microculture where line managers urge rapid responses to out-of-hours messages or where “pulling out all the stops” for a critical deadline is encouraged.

Our insights captured the anomaly of surveyed employees wanting to attend wellbeing talks but being under too much deadline pressure to ever attend them! 

Did you know

Unmet expectations can lead to quick turnover

Almost a third of new workers leave their jobs within the first 90 days of being hired, with unmet expectations from recruitment and culture being top factors. 

Manage microcultures to boost workplace wellness

Addressing microcultures isn’t simply about adding another policy; it’s about fundamentally transforming the environment to support and enhance workplace wellness. Here are some strategies for managing microcultures in the workplace.

Your organisation can begin by training managers to recognise and challenge any microcultures that discourage proactive health in the workplace. 

Model and encourage boundary setting around breaktimes, “out-of-hours” requests, etc.

Encourage your leadership to model healthy behaviours that align with the official culture by taking breaks, disconnecting after hours, and openly discussing their own wellness journeys. 

Create a safe space for dialogue, where your employees can share their challenges without fear of judgement. Regular feedback through anonymous surveys can help identify areas for improvement.

Ultimately, addressing any harmful microcultures within your organisation is crucial for creating greater alignment between a microculture and the overall company culture.

Vhi supports and how we can help you*

At Vhi, we offer a range of services, benefits and tools to help your employees learn and practice self-care across their emotional, physical and mental health. 

Vhi Wellness Portal

Access healthy recipes, workouts, coaching programmes and much more.

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Online Health Clinic

Expert care, advice and supports from doctors, dietitians and nurses. 

Learn more

Community Events

Access to expert-led talks and our Remote Gym series.

Employee Talks

Available on a range of topics including relaxation techniques, stress and mental resilience. 

HealthCheck

A health assessment for your employees in one of our Vhi 360 Health Centres based on their life stage.

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* Please note some services and benefits are plan dependent. Contact your account lead to learn more.