Employees at yoga session

Policies vs reality: navigating unwritten rules in the workplace

As its name suggests, an organisation’s wellness policy is a set of workplace supports and initiatives designed to boost employee health, happiness and wellbeing.

It’s something that organisations across Ireland offer their workforces through evidence-based programmes focused on education, prevention and self-care, and it’s always a welcome employee benefit in theory.

However, our research shows that theory and practice don’t always match up. The existence of "unwritten rules" in the workplace – where company policy takes a back seat to learned behaviours – can result in employees feeling conflicted around company wellness activities and less inclined to engage with them as a result.

In this article, we’ll explore the impact that unwritten rules can have on employee wellbeing and offer insights that help employees navigate these rules, so they can thrive at work. 

37%

Only 37% of employees feel their workplace actively supports them in engaging in preventative health activities.

Unwritten rules can counteract an organisation’s wellness policy without more proactive measures in place.

Wellbeing in theory, less well in practice

While many companies have established robust wellness programmes, the true impact of these initiatives depends on an organisation’s everyday behaviours and attitudes. What our research established is that unwritten rules – i.e. an implicit expectation to prioritise work – can often cancel out formal wellness policies.

33% of our surveyed corporate employees who were asked to think of their workplace agreed that while aspects of wellness programmes may be available to them on site (e.g., yoga classes, chillout rooms, gyms etc.), they would appear less committed to their company if they were to actually use any of them during the working day.

This disconnect creates a barrier to employees engaging in workplace wellness initiatives that they would greatly benefit from. 

Leaving early

One of the most prominent unwritten microculture rules relates to the perception of “leaving early”. 45% of our surveyed corporate employees agree that regularly leaving the office before most of your co-workers creates a negative impact within your company, despite how productive your day has been.

Two hands holding three people

 

If you have organisations who are speaking about health and wellbeing, but the culture is completely unsupportive; people are not going to do it.”   

 

— Prof. Anne Hickey, Health Psychology, (Royal College of Surgeons in Ireland)

How you can empower your workforce to thrive

We’ve gathered a variety of our expert insights to help employers create a workplace environment where support for preventative health is both seen and felt.

Encourage open dialogues about employee workloads and find out if they are able to participate in company wellness programmes and, if not, what is preventing them from engaging in these programmes. 

Ensure that an organisation’s wellness policies are actively implemented, not just documented, and that they’re woven into the everyday employee experience, never offered in isolation. 

Leaders can also champion their organisation’s health policies and demonstrate that prioritising health is valued by openly participating in wellness activities themselves, e.g., attending weekly yoga or signing up for in-office health screenings. 

Encourage the use of dedicated wellness zones (both physical and digital) where employees can relax, engage in brief mindfulness exercises or participate in wellness challenges. 

Training managers and leadership to recognise and counteract unwritten rules can make a significant difference. For example, clarity of messaging around wellness offerings like gyms should lean towards active invitations to use them instead of passively granting permission to do so. When employees see that taking care of their health is not only permitted but celebrated, they are more likely to engage in proactive health behaviours. 

Vhi supports and how we can help you*

At Vhi, we offer a range of services, benefits and tools to help your employees learn and practice self-care across their emotional, physical and mental health. 

Online Doctor

Your employees can access a GP from the comfort of their own home.

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parkrun

Participating in parkrun helps your employees to get active and connect with others.

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Mindfulness and Meditation Apps

€30 off an annual subscription to Headspace or Calm apps.

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Manager Seminars

Support employees with common workplace challenges such as stress and mental health issues. 

Online Dietitian

A dietitian will assess your employee's diet and fitness routines and create a personalised plan.

Learn more

Employee Talks

Available on a range of topics including burnout prevention, improving sleep and mental health. 

* Please note some services and benefits are plan dependent. Contact your account lead to learn more.