Vhi 360 Health Centre
Putting the heart into healthcare
Urgent Care
Vhi 360 Health Centres and Vhi SwiftCare Clinics provide members with access to urgent care for minor injuries or illnesses.
Measles and other Viral Symptoms (Mumps / Chickenpox / Flu)
If you think that you or your child has measles, please tell us at the Reception Desk immediately upon arrival.
Please wear a mask (available at Reception Desk), practice safe cough etiquette & wash your hands.
If you have any other viral symptoms (including sore throat, runny nose, headache or fever) or unexplained new rash associated with swollen glands or a temperature, please do not walk in to a clinic - call us to make an appointment.
Our aim is to treat you at your earliest convenience and in the right environment. Our urgent care clinic for minor illnesses and injuries operates on a walk-in-basis.
If you have an illness or any viral symptoms please call us first as a telephone consultation with one of our urgent care doctors or nurses may be more appropriate.
What we treat
We treat
- Suspected fractures and dislocations.
- Sprains and other soft tissue injuries.
- Lacerations that need stitches or dressing.
- Removal of objects from skin and ears.
- Joint, muscle or back pain.
- Wound care.
- Minor burns.
Illness and infection
- Eye and ear conditions.
- Minor infections i.e. UTIs, sinus and more.
- Minor gynaecological issues.
We don't treat
Please be advised to call 999 or 112 for:
- Cardiac or chest pain.
- Loss of consciousness.
- Breathing difficulties.
- Head or neck injuries.
- Anaphylaxis.
- Sepsis.
Injury
- Severe burns.
- Hip, pelvic or thigh bone fractures.
Maternity and infants:
- Maternity and infants under 12 months of age.
Member Information
Vhi 360 provides personalised healthcare to each member.
Benefits and Costs
Most of our plans offer full cover for urgent care visits subject to an excess of €50 or €75. Members should check their Table of Benefits to find out more. Urgent care can include diagnostics such as X-ray if clinically indicated and supports needed to assist with your recovery e.g. crutches, medical boot, bandages, stiches or cast.
Return visits: Please note that return visits to Urgent Care outside of 72 hours from the original visit will be subject to an excess of €50 or €75.
Consultations
WALK-IN SERVICE
If you have any viral symptoms please call us first.
WHAT TO BRING
You will need your policy number.
Please note, we only accept contactless payment at this time.
CHECK-IN
We may ask some screening questions to identify if isolation is required, due to viral symptoms.
A face mask will be provided, if required.
